Affected services:

  • Neuberinstraße 15

Service interruption at Neuberinstraße

Opened on Sunday 3rd October 2021, last updated

Resolved

We could change the radiolink so that all connection problems should be resolved. If you still have problems with connecting to our network, please restart your router.

Posted by AG DSN

Identified

We will try to replace the defective radiolink in todays evening.

Posted by AG DSN

Identified

We swapped the switch but the radio link appears to be broken too. We have to get replacement parts first. Unfortunately this replacement will not be deliverable before Wednesday.

Posted by Julian Fölsch

Identified

We arrived on site, currently configuring the replacement device.

Posted by Julian Fölsch

Identified

The issue is caused by a faulty network switch. We will try to swap it tomorrow.

Posted by Julian Fölsch

Investigating

The network connection at Neuberinstraße is currently interrupted. We are trying to find the issue now.

Posted by Julian Fölsch