Affected services:

  • Reichenbachstraße 35/37/39

Rei: Verbindungsqualität // connection quality

Opened on Sunday 14th March 2021, last updated

Resolved

It looks like the network speed is okay (around 500 Mbit/s down and 40 MBit/s up), therefore this issue will be marked as resolved.

Posted by Jakob Müller

Monitoring

We migrated the traffic flow to the tunnel through the public carrier. We're monitoring the speed, but unluckily there are not many options to improve the speed until the new fiber connection is finished and working.

Posted by AG DSN

Identified

We're changing the uplink of Reichenbachstraße today to a tunnel provided by another carrier. Regarding to historic experiences this won't provide the service quality we want to deliver but it should be better than the current quality. To reach full quality again, we have to wait until our new fibre to Gutzkowstraße is finished (currently in construction).

Posted by AG DSN

Monitoring

Heute wurde ein Problem identifiziert, welchem für die verminderte Downloadrate verantwortlich war. Das wurde gelöst, sodass wider um die 250 MBit/s Datenrate möglich sein sollten. Die endgültige Lösung wird die Umstellung auf die neue Glasfaser, welche wir hoffentlich Ende April übergeben bekommen.

Today a problem was identified, which was responsible for the reduced download rate. This has been solved, so that again around 250 MBit/s data rate should be possible. The final solution will be the switch to the new fiber, which we hope will be handed over at the end of April.

Posted by AG DSN

Identified

Während der letzten Tagen gab es vermehrt Probleme mit der Verbindungsqualität im Wohnheim Reichenbachstraße. Mit hoher Wahrscheinlichkeit ist hierfür die Funkverbindung zum Nachbarwohnheim Gutzkowstraße verantwortlich, über welche die Reichenbachstraße an das Campus-Netzwerk angeschlossen ist. Wir untersuchen das Problem.

For the last days, there had been issues regarding the quality of the network connection at dorm Reichenbachstraße. Most likely, there are caused by the radiolink to the dormitory Gutzkowstraße that provides connection to the campus network. We are investigating the problem.

Posted by AG DSN